Privacy Policy – Designate
Last updated: September 2025
Designate (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, share, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where applicable, the EU GDPR.
1. Who we are
Company name: Designate
Registered office: 4 st Georges Place, Brighton, BN1 4GA
Contact email: hello@designate.com
Data protection contact: Data Protection Manager (reachable via the above email)
2. Information we collect
We may collect the following types of personal information:
Identity data (name, title)
Contact data (email address, phone number, postal address)
Business data (company, role, enquiry details)
Technical data (IP address, browser type, cookies, analytics data)
Payment data (if applicable, for services you purchase)
We do not intentionally collect children’s data and our services are not directed at under-13s.
3. How we use your information
We use your personal data for the following purposes:
To respond to your enquiries and provide services you request
To perform a contract with you or take steps before entering into one
To send you service updates, administration messages, and marketing (with your consent or where permitted by law)
To improve our website, services, and customer experience
To comply with legal obligations and protect our rights
4. Legal bases for processing
We process your data only where one of the following applies:
You have given consent
It is necessary for a contract with you
It is required by law
It is necessary for our legitimate interests (provided these do not override your rights)
5. Cookies and tracking technologies
We use cookies and similar technologies to:
Understand how visitors use our site (Google Analytics)
Improve site performance and functionality
Non-essential cookies will only be set with your consent. You can manage or withdraw consent at any time via our cookie banner or your browser settings.
6. Sharing your information
We may share your personal data with:
Service providers acting on our behalf (e.g. IT, analytics, payment processors)
Regulators, law enforcement, or legal advisers where required
Third parties in the event of a merger, acquisition, or sale of assets
Where we transfer data outside the UK/EEA, we rely on approved safeguards such as Standard Contractual Clauses or the EU–US Data Privacy Framework.
7. Data retention
We will keep your personal data only as long as necessary for the purposes we collected it, including for legal, tax, and accounting requirements. For example:
Enquiry data: up to 2 years
Contract data: up to 6 years after the contract ends
Marketing data: until you withdraw consent or opt-out
8. Your rights
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request transfer of your data to another controller (data portability)
To exercise your rights, contact us at hello@designate.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
9. Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption (SSL), access controls, and secure storage.
10. Changes to this policy
We may update this privacy policy from time to time. If we make significant changes, we will notify you by email (if you’ve provided one) or by updating this page. Please check back regularly to stay informed.
11. Contact us
If you have any questions or concerns about this policy or how we handle your personal data, please contact:
Data Protection Manager
4 St Georges Place, Brighton, East Sussex, BN1 4GA
Email: hello@designate.com